New Berlin’s Go-To Tow Service
Meet Our Friendly Drivers
Towing is one of the many customer services we offer at Silver Lake Towing & Recovery. Whether you need us at the last minute or cannot make it to your appointment, our friendly drivers are on standby. We serve Southeastern Wisconsin 7 days a week, and our towing services are fit for all makes and models. Call our team if you have a car, truck, or SUV that has stopped driving and needs help fast. We’ll be there to get you back on the road quicker and for less than the other shops in town, and the best part is that you don’t have to wait for your insurance or a local tow service to process your request and find you on the road eventually. Towing has always been something we pride ourselves on offering clients in New Berlin. You should be able to get to our shop without putting yourself and your safety at risk.
Last-Minute Towing
Regardless of the reason, our towing services are extended to ALL customers in New Berlin, WI, who need help. Nobody wants to have a breakdown. We get it. That is why, across our 8 locations in the area, we provide top-quality towing service whenever you need it, and we’ll get your car to the shop for same-day repairs and replacements. You could be experiencing an engine failure due to faulty components, or your brakes might stop working while you’re on the road. This makes driving unsafe and towing necessary, which is why Silver Lake Towing & Recovery stepped in to save the day. You don’t need to handle this alone. Our ASE-certified repair team and world-class tow truck drivers are ready to get started with a call, and we can even get you scheduled for annual upkeep to prevent this from happening again. Let’s connect by phone 262-567-4131, in person at 15650 W National Ave New Berlin, WI 53151, or through our website today.
Best-in-Class Care
When we tell you that our Silver Lake Towing & Recovery team is the best, we back it up with decades of service to Wisconsin drivers. Regardless of the reason for your repair or towing request, our industry-vetted pros will be here to help along the way. Towing is only one of the many customer-focused amenities we provide to our people. You can bet on our shop for same-day repairs, free local shuttle rides, loaner vehicles, and NAPA warranty coverage for up to three years. You can also work out financing through Affirm and Klarna when booking repairs, helping with larger surprise ones you might have yet to plan for. Whatever we can do to ease your headache, we’ll try. Let’s get started with towing as soon as you need it.
Frequently Asked Questions
Roadside assistance covers dead batteries, flats, lockouts, and fuel delivery. Towing is recommended when the vehicle can’t be driven safely—after a mechanical failure, collision, severe tire damage, or when the drivetrain type requires a flatbed (many AWD/4×4 vehicles must be flat-bedded unless the OEM allows otherwise).
Jump starts, tire changes, lockout help, fuel delivery, and minor on-site fixes. When applicable, we’ll preserve 12-volt power to avoid park-lock issues on vehicles with electronic shifters and to keep systems awake for safe loading.
If there’s damage or a fault that risks further harm by driving (engine, transmission, cooling, suspension, or brake concerns). It’s also the safer choice for AWD/4×4 vehicles that shouldn’t be dollied and for models that need Transport/Service Mode enabled (common on European vehicles) before moving.
We use the correct flatbed or wheel-lift method per OEM, secure attachment points, and tow eyes on European bumpers where designed. We follow neutral/park-release procedures for electronic shifters, maintain or supply 12-volt power to manage park locks and steering locks, and activate Transport/Service Mode when required to protect suspensions, air leveling, and alarms.
Yes. If an on-site fix isn’t safe or possible, we switch to a tow immediately—selecting flatbed vs. other methods based on AWD/4×4 requirements and the vehicle’s OEM guidance, and using tow eyes/transport mode/neutral procedures as needed for a damage-free handoff to the repair facility.