I had a great first experience with Silver Lake when I used them for the first time ever to replace a leaking water pump. Josh was great. Their communications (texts, emails, phone calls, detailed estimate) were outstanding and something I was not used to getting from other auto service shops. I plan to buy new tires from them next month. And I live within walking distance of them. I feel like I've found a new friend!

Kathi Richfield

First time using Silver Lake Auto had emergency and lost all power. Had SUV towed to them. They were helpful and provided detailed report on repairs needed. They did an awesome job on repairs and SUV running like new. Highly recommend and working with Chris was great.

Raye Quoss

Clean shop. Great initial service. Offered to drive me home after they get a look at my car on Thursday. They also perform emissions tests for free, which is nice. Will follow up after job is done.and experience is complete. So far so good UPDATE: Silver Lake worked hard and figured our what the problem with my car was. It wasn't something a simple diagnostic could identify. Done and repaired. Car drives great! These folks get a👍.

Bernard Rosauer

Came here for a tire rotation and wheel alignment on my Tesla Model S and was very happy with the result. The pricing seemed reasonable (everything is getting more expensive, now that shops have to do extra calibration for driver-assistance features), the service took about an hour less time than they told me to expect, and most importantly...they didn't change my seat presets. Everyone I talked to was very friendly and very up front about what they would be doing and how much it would cost. ... Read More

Matt Lynch

This was the best experience I have ever had dealing with car issues, hands down! We have a conversion mini van that is not easily towed and one call to Silver Lake Auto in New Berlin and they came to the rescue and went above and beyond. They were very communicative and did excellent work. I will definitely come here for all future needs. Would highly recommend, plus the cookies were delicious.

Jennifer Imhoff

Clean shop. Great initial service. Offered to drive me home after they get a look at my car on Thursday. They also perform emissions tests for free, which is nice. Will follow up after job is done.and experience is complete. So far so good. 👍

Bernard Rosauer

Excellent Customer Service and everyone is very friendly! Amanda was our Service Advisor and she was so easy to work with and very thorough explaining things. We had a comprehensive diagnostic report done on our vehicle I was impressed with how detailed the report was which even included pictures of the areas of concern. They even gave us a free loner car while they had our vehicle! Will definitely use them for any service needs in the future and as a little added bonus....refreshments and c... Read More

Sherry Hahn

Sarah is exceptional at making sure all the details are covered. The work is done perfectly. I had custom wheels mounted and TPMS sensors installed.

Mark Foley

The team at Silver Lake Auto in Brookfield is highly recommended - big step up from the Toyota dealership! Professional, courteous, skilled. I will remain a customer.

Debra Schwane