We are proud to offer the NAPA Nationwide Warranty to offer you peace of mind while you’re on the road! Honored at over 14,000 location nationwide!
NAPA AUTOCARE PEACE OF MIND NATIONWIDE LIMITED REPAIR WARRANTY 36 MONTHS/36,000 MILES
This limited warranty is extended only to you, original purchaser, and not to anyone who may purchase your vehicle from you during the term of the warranty. This limited warranty is made by the Independent Repair Facility (“Dealer”) who is so named on the original repair order, and whom performed the service/repairs on your vehicle. This warranty will be honored by any NAPA AutoCare Dealer participating in this program, or any other authorized repair facility anywhere in the United States. This warranty is not a warranty by National Automotive Parts Association (NAPA), its employees, jobbers, member companies, or the administrator, Sonsio Administrative Services, Inc., its affiliates, subsidiaries or any of their employees, or member companies. Sonsio Administrative Services, Inc. serves as the administrator only.
WHAT IS COVERED BY THE WARRANTY
This Warranty covers the following types of repairs and services:
NAPA warranty is 36 mo/36,000 miles if vehicle cannot return to one of our facilities for warranty repairs
The Independent Repair Facility warrants that the above repairs and services performed at their location will be free from defects in materials and workmanship for 36 months or 36,000 miles of use, whichever comes first, measured from the date of the first repair and the odometer reading shown on the original repair order. This warranty is conditioned on the vehicle being subjected only to normal use and receiving reasonable and necessary maintenance during the warranty period. Warranty repair costs shall in no case exceed the costs of the original related repair or service. If there is a defect in either materials or workmanship within the warranty period, the Independent Repair Facility shall have the option to either perform remedial service work at no charge to you, replace the defective warranted part(s) without charge to you, or refund to you the entire charge for the warranted repairs, minus any previous refunds or credits.
WHERE YOU CAN OBTAIN WARRANTY SERVICE
If you are less than 25 miles away from the original repairing NAPA AutoCare Dealer location, you must return your vehicle to the NAPA AutoCare Dealer location where the warranted service was performed and present your copy of the repair order to the Dealer. If your vehicle is inoperable, and you are more than 25 miles away from the original repairing NAPA AutoCare Dealer location, you may be eligible for certain towing and/or rental car benefits as determined by the Administrator.
If you are not aware of a participating NAPA AutoCare Dealer location in your area, then you must call the Administrator, at (800) 452-NAPA, from 8:00 a.m. to 8:00 p.m. Monday through Friday (Eastern Time) and 8:00 a.m. to 5:30 p.m. Saturday (Eastern Time), excluding holidays. The Administrator will direct you to the nearest participating NAPA AutoCare Dealer location. If there are no NAPA AutoCare Dealer locations in your area, the administrator will direct you to a non-NAPA AutoCare Dealer location.
WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE
You must keep a copy of the repair order and present it when seeking service under this warranty. If warranty work is performed, you must temporarily surrender possession of the repair order.
If there are no participating locations in your area, you must obtain authorization from the Warranty Administrator prior to any warranty repair work by calling (800) 452-NAPA. If the non-participating Repair Facility location will not accept payment from the Administrator, you must pay for the warranty service and submit a legible copy of your original repair order and warranty service repair order to the Administrator for consideration for reimbursement under this warranty.
WHAT IS NOT COVERED BY THIS WARRANTY
You must pay for any non-warranty service you order to be performed at the same time as the warranty service. This warranty will not apply to your repaired vehicle if it has been damaged by abnormal use, misuse, neglect, accident, alteration or “tampering with” (by other than the Facility or Facility employees). The Facility’s employees and/or agents do not have authority to modify the terms of this warranty nor to make any promises in addition to those contained in this warranty. This warranty does not in any way include INCIDENTAL OR CONSEQUENTIAL DAMAGES (additional expenses which you may incur as the result of faulty repair or service) or cover parts and labor due to normal wear and tear.
This Warranty does not cover repair(s) or replacement(s) except as listed in the section, “What is Covered by this Warranty,” even though the Facility may offer other services. Specifically excluded are any repairs involving replacement or removal of internally lubricated parts and other such repairs as listed below. Automotive repairs excluded from the Nationwide Limited Warranty include:
NAPA AUTOCARE “PEACE OF MIND” NATIONWIDE WARRANTY, P.O. Box 17659, GOLDEN, CO 80402-6027 1-800-452-NAPA. Warranty Coverage period is extended to 36 months or 36,000 miles when qualifying repairs are paid for with the NAPA Autocare Easy Pay Card (not applicable to commercial vehicles).
Tire Warranty Information
Your tires are an important investment and an integral part of what keeps you safe and sound on the road. At Silver Lake Auto & Tire Centers it is important to us to keep your tires in tip top shape! Take a look at our tire protection plan, honored at over 30,000 locations nationwide!
This road hazard plan is made by the Independent Dealer from which you purchased the tires. This limited road hazard protection applies to the tires, original purchaser and the original vehicle identified on the purchase receipt. This limited road hazard protection only applies to passenger and light truck tires, which during its tread life or within the covered period of time, becomes unserviceable because of a road hazard. The road hazard protection is optional protection that must be purchased and must appear on your receipt. This road hazard plan is not a plan of U.S. Auto Force or Automotive Business Solutions, Inc., or their affiliates, subsidiaries, their employees or member companies. Automotive Business Solutions, Inc. serves as the administrator only.
A road hazard occurs when a tire fails due to a puncture, bruise or break incurred during the course of normal driving on a maintained road. Nails, glass and potholes would be the most common examples.
What You Must Do To Obtain Service
YOU MUST PRESENT THE ORIGINAL INVOICE SHOWING THE PURCHASE OF THE TIRE(S) AND THE ROAD HAZARD PLAN.
Prior authorization must be obtained to replace a tire damaged by road hazard. The damaged tire must be made available for inspection by the facility and/or the program administrator.
All claims and any required documentation must be submitted to the facility or the administrator within 60 days of the date of failure and/or service.
We want you to be 100% satisfied with your tire buying experience here at Silver Lake Auto & Tire Centers. That is why along with offering the US Autoforce Tire Protection Plan, we also back all Michelin passenger or light truck replacement tires with the Michelin Promise Plan™. Take a look at what this warranty provides to you!
WHAT IS COVERED BY THE WARRANTY
If you’re not 100% satisfied with your new tires, just bring the tires and original sales receipt back to Silver Lake Auto & Tires within 60 days of your purchase and we will gladly exchange them for a new set of tires of equal or lesser value.
Program includes:
Roadside Flat Tire Assistance is available 24 hours a day, 365 days a year in the U.S. and Canada for 3 years after you purchase your MICHELIN replacement tires. In the event you need roadside assistance, simply call 1-888-553-4327 (also provided on the tear-out wallet card), and a qualified service professional will provide assistance. If an inflated spare is not available, towing will be provided at no cost (up to 150 miles) to the nearest approved Michelin tire retailer of your choice.
All MICHELIN passenger and light truck replacement tires, and original equipment tires for 2011-2017 model years, are covered by a limited mileage warranty for treadwear, as well as a limited warranty which covers defects in workmanship and materials for the life of the original usable tread, or for 6 years from date of purchase, whichever occurs first. Mileage treadwear warranties vary by tire line. For the specific mileage treadwear warranty for your MICHELIN® tire, see Michelin Brand Mileage Treadwear Warranties.
EXCLUSIONS AND LIMITATIONS
Silver Lake Auto & Tire Centers