Mercedes Repair

The guy who helped me at the counter was very nice. He listened to what I said and did exactly that. The mechanic was quick and did a awesome job. Thanks guys for the service. I will be back soon for tires!!!!

Rebecca Walker

The customer service was excellent! I greatly enjoyed working with Chris throughout the day. They were able to diagnose that my passenger front wheel bearing was bad. They replaced the wheel bearing that day. However, you pay a premium for the great customer service. It was $700 for one wheel bearing when I probably could have gotten this work done elsewhere for less than $500. Also, their service receipts are very vague. They don’t break down the service costs by parts and labor which I fi... Read More

Lucas Krogmann

We are new to the area and they were very thorough with our car. They did not try to sell us on things that weren’t necessary. It’s an older vehicle and they understood that we are running it until it needs a major repair. I appreciated their honesty and that they listened to us and didn’t push repairs that aren’t necessary.

Charla DeClark

Silver Lake Auto did an excellent job with our car! They were very thorough, professional & provided great overall service. We are so glad we brought our car to them! They even washed & vacuumed it! We will bringing our cars back for sure.

Beth Garbe

I was extremely impressed with how thorough they were. They gave my car a detailed “going over” and explained each step in detail to me. Will definitely come back again and also recommend to friends and family.

Jeff Mair

Yes super nice very professional. They got me to my appointment during the time when my car was being worked on and even picked me up when I was done. They were patient with my crazy dog and everybody was very friendly. Thank you.

Lisa Kosmond

I discovered Silver Lake Auto in New Berlin because they do emission testing and they were so nice and professional so, thought I’d come back and use them to get my new tires. I just love how honest they are. I work mostly with Kresha and she is very honest, explains everything to you, and tells you what she would do if it was her vehicle. I really appreciate the honesty from her since I don’t know much about cars and rely on the professionals. Silver Lake did a great job and I will defin... Read More

Nicole T

I cant say enough about how much I appreciate what Silver Lake Auto did for me! They were extremely busy with other customers, and they still went above and beyond to fix my tire issue, getting me back on the road that same day. You guys are Awesome! Thankyou so much! Thank-you very much to you guys for helping get new tires and getting me in right away. Appreciate it so much. Thanks Chris for all your info and professionalism

Jarod Kohrt

Coolant sensor replacement, got done before I had emissions and they did the emissions. Did a thorough check of the car and ended up being $90 less than they quoted. They have changed my tires in the past and would recommend them. A little pricey, but I only got one other quote from another company.

Colin Aumueller