Our service Advisor Adam Swanson went above and beyond to service us in a timely manner and stayed past closing hours on a Friday evening to ensure we were able to pick up our vehicle before the weekend closing! We were also appreciative of the full inspection review and analysis including picture and recommendations. Silver Lake found several service issues we needed to address that was missed by our previous auto repair provider. Glad we made a switch to a much more professional and thoroug... Read More

John Grothe

Always a great experience at Silver Lake! We had some major repairs done last year after our minivan hit the 100K mile mark. Brake squeak came back and they were very honest and straightforward and covered the repairs under warranty. Staff is friendly and repairs are timely and efficient!

Phil Stepanski

The team at Silver Lake Auto is amazing. They evaluated my car and got the repair done efficiently and communicated well throughout the process. I will be using them for all of my auto service moving forward.

Channing Tassone

Wow wow wow! I recently bought a new car and needed an oil change and tire rotation. I looked up shops in New Berlin because I needed a new place to go. I called for a price estimate and they got me in so fast. I dropped my car off that night and by 10 am the next day they called me to tell me it was finished. I talked to Austin and he was so helpful and patient with my questions. I picked up my car and it was even washed! I will be back. Great customer service and they made me feel safe and ... Read More

Gabby Ehlke

Absolute best experience I’ve had for vehicle service. Will gladly take my vehicle here in the future. Staff was extremely knowledgeable and helpful. Genuinely felt taken care of. Couldn’t recommend more!

Anthony Reeves

The service was quick, professional, and efficient and my car was repaired and ready for pick up several days earlier than promised. In fact, they repaired my LS 600h Lexus 2008 that even the dealerships it was beyond repair! A chance meeting on a flight back to Milwaukee when the kind technician Thad started a conversation that ended up in the restoration of my classic vehicle. They have my heartfelt thanks and most sincere appreciation for their service. They are to be highly recommended.... Read More

Jerry Jones III MD

I came in for an inspection, to replace a rim, tire, and a transmission flush. Fortunately they found out my serpentine belt was cracked and a serious coolant leak so I didn’t have bigger troubles in the future and I was able to take care of them right away. Professional, reasonably priced, and backed by a warranty; can’t ask for much better service!

Peter Hirschmann

Our Lexus needed some TLC all over. The concierge pick up and return was fantastic! Everything that was needed was thoroughly gone over with me with pictures ( even my tires) Michael Schultz ( Service Director) assisted me from beginning to end~ patiently explaining along the way! My car runs great… and they even returned it with freshly baked cookies!! Highly recommend Silver Lake!!! M O’Brien 🍀

Meegan OBrien

I wish I was able to give Silver Lake Auto 10 stars because the customer care I received was outstanding!!! Over the last few months I have been hearing from mutual friends and business owners how pleased they were with the services and care they had received from Silver Lake Auto, so I decided to try them out. I was beyond impressed with the welcoming service team, detailed communication, the cleanliness and comfort of the waiting area, the added touch of giving my vehicle back to me washed ... Read More

Rachel Kitzan